Privacy Policy
Your Privacy Matters
Welcome to Bayosell.
Your privacy is important to us. This Privacy Policy explains how Bayosell collects, uses, stores, and protects your personal information when you use our website and services.
By using Bayosell, you agree to the practices described in this Privacy Policy.
If you do not agree with this policy, please do not use our services.
Who We Are
Bayosell is an online classifieds marketplace that connects buyers and sellers across Ghana.
Our platform allows individuals and businesses to advertise products and services, communicate with one another, and discover buying and selling opportunities.
Information We Collect
To provide our services effectively, we may collect different types of information.
Information You Provide
When you create an account or use Bayosell, you may provide:
- Full name or display name
- Email address
- Telephone number
- Profile photograph
- Business information (where applicable)
- Advert descriptions
- Photos and videos uploaded with listings
- Messages sent through the platform
- Customer support enquiries
Information Collected Automatically
When you visit Bayosell, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Language preference
- Pages visited
- Time spent on the website
- Search activity
- Cookies and similar technologies
This information helps us improve the performance, security, and usability of our platform.
How We Use Your Information
We use your information to:
- Create and manage your account
- Display your adverts
- Allow buyers and sellers to communicate
- Respond to enquiries and support requests
- Improve our website and services
- Detect fraud and prevent abuse
- Maintain the security of the marketplace
- Comply with legal obligations
We only use your information for legitimate business purposes related to providing and improving Bayosell.
Your Listings
When you publish an advert, some information becomes publicly visible.
This may include:
- Display name
- Listing title
- Description
- Photos
- General location
- Contact information that you choose to publish
Please avoid including unnecessary personal information in your adverts.
Cookies
Bayosell uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:
- Keep you signed in
- Remember your preferences
- Improve website performance
- Analyse visitor activity
- Enhance website security
Most web browsers allow you to manage or disable cookies through your browser settings.
Please note that disabling cookies may affect certain features of the website.
Communications
If you contact us or communicate with other users through Bayosell, we may retain those communications to:
- Respond to enquiries
- Resolve disputes
- Investigate abuse
- Improve customer support
Keeping Your Information Secure
Protecting your information is one of our priorities.
We use reasonable administrative, technical, and organisational measures to help safeguard your personal information against unauthorised access, misuse, disclosure, alteration, or loss.
While no internet service can guarantee absolute security, we continuously work to improve the protection of our platform and user data.
Sharing Your Information
Bayosell does not sell your personal information to third parties.
We may share information only where necessary, including:
- Service providers that help operate our platform
- Payment or verification partners (where applicable)
- Legal authorities when required by law
- Professional advisers where necessary
Any sharing is limited to what is reasonably required for the operation of Bayosell or compliance with legal obligations.
Third-Party Services
Bayosell may contain links to third-party websites or services.
These websites operate independently from Bayosell and have their own privacy policies.
We encourage users to review the privacy policies of any third-party websites they visit.
Bayosell is not responsible for the privacy practices or content of external websites.
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Maintain your account
- Comply with legal obligations
- Resolve disputes
- Enforce our Terms of Use
When information is no longer required, we take reasonable steps to delete or anonymise it where appropriate.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of your account
- Withdraw consent where applicable
- Request information about how your data is processed
Requests may be subject to legal or operational requirements.
Children’s Privacy
Bayosell is intended for users who are legally able to use our services.
If we become aware that personal information has been collected from a child without appropriate authorisation where required by law, we will take reasonable steps to remove that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.
When significant changes are made, the updated version will be published on this page with a revised “Last Updated” date.
We encourage users to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Bayosell Support
Email: support@bayosell.com